At CoKarma, a brand of Mor Innovative Technologies Private Limited, we prioritise your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information from users accessing our website (the "Site"). By using the Site, you consent to the data practices described in this policy.

Information Collection

To enhance your experience, we collect information in the following ways:

1. Registration Data: Personal information such as your name, email address, and password when you create an account.

2. Automatic Data Collection: Use of cookies and similar technologies, including Google Analytics and Google Adwords tracking pixels, to track your usage patterns and preferences.

3. Voluntary Information: Additional information you provide, such as feedback or customer support inquiries.

Use of Information

We use your information to:

- Provide and improve our services.

- Personalise your experience on the Site.

- Communicate with you about events, updates, new services, and promotional offers.

- Facilitate transactions and process payments.

- Enhance security and prevent fraudulent activities.

Cookies and Tracking Technologies

Cookies help us recognize you on subsequent visits, allowing for a smoother login process. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Site.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted partners for specific services, such as payment processing or email communications, under strict confidentiality agreements.

Public Contributions

Content you contribute to public areas of the Site, such as blogs, comments, and reviews, is accessible to other users and the general public. Please avoid sharing personal information in these public areas.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to access, correct, or delete your personal information. You can review and update your information by logging into your account. If you need assistance, please contact us at dropin@cokarma.in.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Site and updating the "Effective Date" at the top. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at dropin@cokarma.in.

Scope

This policy applies to day passes, meeting rooms, and event space bookings only.

Cancellation

- Cancellations must be made at least 24 hours prior to the booking date to qualify for a refund.

Refunds

- Eligible cancellations will receive refunds in the form of credits.

- Credits can be used for future bookings and are valid for one year from the issue date.

Non-Refundable Bookings

- Cancellations made less than 24 hours before the booking date and no-shows are not eligible for refunds.

Contact Information

For cancellation or refund inquiries, please contact us at dropin@cokarma.in.